Política de envío
We currently use the Royal Mail and Hermes to ship our products.
Once your order has been dispatched, Faith x Threads accepts no responsibility for loss or any damage to your package. If there are any delays or concerns with your package once posted (including the rare case of your package not arriving) Faith x Threads is not liable as we have no control once it has been posted. In this instance, please contact your local post office with the tracking number that was provided when the package was sent, if you opted for the tracked delivery ( Which we strongly recommend). Unfortunately, we are not able to give any refunds or resend orders in these circumstances.
Typically, orders will ship out within 3-5 business days of ordering. Once shipped, orders are generally received within 5 business days. We do not ship on Sundays or holidays. While we will do all we can to ensure your order is delivered on time, Faith x Threads cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc. You will only be charged for the items that are shipped to you, along with the applicable shipping and tax charges.
All international orders are shipped through Royal Mail or Hermes. Please note, Standard delivery is the cheapest option, but can be slow and cannot be tracked or insured. INTERNATIONAL BUYERS NOTE: Import duties, taxes, and charges required to release your order from customs upon arrival are not included in the item price or shipping cost. These charges are the buyer’s responsibility and will not be refunded or reimbursed by Faith X Threads.